Keyword Analysis & Research: 211

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Frequently Asked Questions

What does calling 211 do?

First Call 211 is an information and referral service that exists to direct those in need to assistance in the community. 2-1-1 is a direct digit dialing to the information and referral services.

What services does 211 offer?

Types of Referrals Offered by 211 211 provides callers with information about and referrals to social services for every day needs and in times of crisis. For example, 2-1-1 can offer access to the following types of services: Basic Human Needs Resources – including food and clothing, shelters, housing, utility assistance.

What does 211 do?

211 HelpLine. P.O. 211 is a community helpline and crisis hotline where highly trained and accredited Resource Specialists offer guidance and support in helping teens, adults, families, seniors, caregivers and professionals find the services they need.


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