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Frequently Asked Questions

How many adjusters does Alacrity have?

We have a manager for every 12 adjusters – managers who accompany adjusters to the site in order to offer guidance and ensure quality. Alacrity reporting systems integrate with all major claims platforms, including XactAnalysis, Symbility and FileTrac.

Why choose Alacrity?

Absolute certainty. Welcome to a new era of service and quality. Alacrity, formerly Worley, has integrated its claims management and network service lines to provide business partners a comprehensive, end-to-end solution. See what we’re about. From damaged to done, we’re there.

How do I contact the Alacrity solutions resource management team?

If you require assistance, please contact the Alacrity Solutions Resource Management Team by phone at 800-968-4456 or by email at [email protected]

What's new at Alacrity?

Welcome to a new era of service and quality. Alacrity, formerly Worley, has integrated its claims management and network service lines to provide business partners a comprehensive, end-to-end solution. See what we’re about.


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