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Frequently Asked Questions

What is the history of American Express?

In the 1950s, we introduced a charge card, offering customers a new and convenient way to pay. Ever since, we’ve innovated our card products, our services and our other offerings. Today, American Express is the largest global payments network and we continue to pride ourselves on being forward-looking and customer-focused.

What is Amex flex?

Today, American Express is the largest global payments network and we continue to pride ourselves on being forward-looking and customer-focused. The company officially launched Amex Flex as the company’s new hybrid working model for colleagues. Henry Wells, William G. Fargo, and John Butterfield merged their companies to form American Express.

Can I use the American Express app?

The American Express® App and app features are available only for eligible Card accounts in the United States. American Express® prepaid Cards and Cards issued by non-America Express issuers are not eligible. To log in, Card Members must have an American Express user ID and password or create one in the app.

How does the AMEX app work?

Track spending & rewards, find offers, review your balance, pay your bill and enjoy features only available in the Amex App. Touch ID and Face ID login (on supported devices), gives you quick, safe and secure access. Make the most of your Membership with the speed, security and convenience of the mobile Amex® App.


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