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Frequently Asked Questions

How do I contact Cigna customer service?

View our phone directory to find contact information if you are a member, provider, employer or broker, or call Cigna Customer Service at 1 (800) 997-1654.

Where can I find information on my Cigna Medicare Advantage plan?

Looking for information on your current Cigna Medicare Advantage Plan? Call toll free: 1 (800) 668-3813. For TTY service for hearing impaired callers, call 711 for Telecommunications Relay Service and enter the toll free number you are calling. October 1 – March 31: 8:00 am – 8:00 pm, 7 days a week

What is the address for CIGNA in Chattanooga TN?

Cigna PO Box 182223 Chattanooga, TN 37422-7223

Is Cigna owned by Medicare?

The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. Enrollment in Cigna-HealthSpring depends on contract renewal.


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