Keyword Analysis & Research: co16

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What is a co16 denial?

That denial is the CO16—Claim/service lacks information, which is needed for adjudication. When a CO16 denial is received, the first place to start is by looking at any accompanying remark codes. These remark codes are there to further define what information is missing.

What does co16 mean in medical billing?

For commercial payers, the CO16 can have various meanings. It is primarily used to indicate that some other information is required from the provider before the claim can be processed.

What to do if you receive a co16 from a payer?

When you receive a CO16 from a commercial payer, as stated above, the first place to look would be at any remark code present on the ERA, paper EOB or even the payer’s website. If the reason for the denial is not detailed enough in a remark code, the next step would be to contact the payer to see what information is required.

What is claim adjustment reason code CARC co 16?

Q: We received a returned unprocessable claim (RUC) with claim adjustment reason code (CARC) CO 16. What steps can we take to avoid this RUC code? CO 16: Claim/service lacks information or has submission/billing error (s).

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