Learn why your account was banned or suspended from Xbox Live
https://support.microsoft.com/en-us/account-billing/learn-why-your-account-was-banned-or-suspended-from-xbox-live-87d8f88a-d45f-1955-d39f-deb3a64bd6cd
WEBLearn why your account was banned or suspended from Xbox Live. Windows 10 Xbox One. If you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox Live Policy & Enforcement Team.
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