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Frequently Asked Questions

How can fixme help you?

Save time and effort by instantly connecting to any remote desktop in just three simple steps. Connect to computers located anywhere, easily transfer files and switch between multiple sessions in a single click. With FixMe.IT, remote access is easier than ever before! Deliver live remote support when it's most needed.

How do I connect to ProCare support?

You must call Procare Support at 1 (800) 964-1729 before using this tool. A Procare technician will determine if connecting to your computer would be helpful in trouble shooting your issue. If you are on a live call with a Procare Technician, click “Start” (above) to let us connect to your computer.

What is myprocare®?

MyProcare® is the latest innovation from Procare Software. This new online parent portal offers an engaging experience for families, improves communication and increases center efficiency with digital registration and wait lists, mobile payments and more. Procare Cloud customers can now enjoy the FREE services of MyProcare

What is ProCare online version?

Procare online version (formerly Kinderlime) is our feature-packed web platform and app for Mac, PC and mobile. Access your center information on the go. Includes data security with nightly backup service, updates and web apps. Classroom management and parent engagement features designed for child care and early education learning centers.


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