‘Sorry for the Inconvenience’: Alternatives to Use in Email - Grammarly
https://www.grammarly.com/blog/4-better-ways-to-express-sorry-for-the-inconvenience-in-email/
WebApr 10, 2023 · 1 “I understand your frustration.” Especially in customer-facing roles in professional settings, it’s easy to use “Sorry for the inconvenience” as a catch-all apology (e.g., a lost package, missed appointment, or faulty service). In these cases, the phrase can land as invalidating or unprofessional instead of caring. This can escalate frustration.
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