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Frequently Asked Questions

What is the phone number for Medicare customer service?

Call 1-800-MEDICARE For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account, or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.

How do I get Medicare coverage in Iowa?

Iowa beneficiaries may be able to get coverage for some of these items or services through private Medicare-approved insurance companies. While beneficiaries may choose to receive their Medicare benefits through the government, they may wish to explore other Medicare plan options available as well.

Where can I find information about Iowa Medicaid provider services?

Medicaid Provider Services Medicaid Town Hall Meetings: Iowa Medicaid is holding regular virtual town hall meetings with providers to gather feedback on the current state of the program and how to improve. Find more information on the Medicaid Town Halls page.

How do I contact Iowa total care?

24/7 Nurse Advice Line: 1-833-404-1061 (TTY: 711) Pharmacy Services: 1-877-281-9627 (TTY: 711) Email: You can send us an email using your Iowa Total Care online account on our website. Provider Services Hours: Monday through Friday, 7:30 a.m. - 6:00 p.m. Central Time


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