What is a Good Net Promoter Score? (2020 NPS Benchmark)
Pay attention to the differences in the survey channel (email, in-app, SMS) and the methodology used to conduct the survey, since it can have a big impact on the NPS score. Big companies may have the financial means to do an outsourced survey, whereas small companies will most probably measure it on their own.
DA: 50 PA: 19 MOZ Rank: 58