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Frequently Asked Questions

How do I contact SWTOR support?

Here is our article on how to do that: How to contact Star Wars™: The Old Republic™ (SW:TOR) support. You can contact them at this address: [email protected] As your issue is about your account, they might ask you to contact them by phone as they need to verify the account ownership. Down time is estimated to be approximately 30 minutes.

Can I request a charge back or refund from SWTOR?

Do not request a charge back or refund through your CREDIT CARD or BANK! This may cause your SWTOR and possibly EA account to automatically be banned as this is a common tactic by scammers.

How do I Reset my SWTOR password?

Check your email inbox for a password reset email. Click the link and follow the instructions to reset your password. Try logging in to swtor.com with your OLD SWTOR password and see if it allows you to log in and subscribe. Do not use your new EA password to log in.


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