Order Not Found Currently Being Filled Waiting Approval Shipped Canceled Payment Failure A hard working Vetsource Home Delivery Pharmacist is currently preparing your order. Your order should ship shortly. What does the order status mean?
Where do I Find my Prescription number on vetsource?
If you are unsure how to access the practice's online store: Your order number is located above the shipping information on your invoice or as the top line under your order summary in your order confirmation email. Your prescription number is located in the lower left hand corner of your prescription label.
If you still require assistance, please contact our Pet Owner Care team. They're available Monday through Friday from 5 a.m. to 5 p.m. and Saturday from 7 a.m. to 1 p.m. PT. Just call (877) 738-4443 or email [email protected] Refill request submitted!