Keyword Analysis & Research: aws console customer service

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Frequently Asked Questions

How do I contact AWS support?

After you complete the form, under Contact options, choose either Web for an email response, or Phone to request a telephone call from an AWS Support representative. Instant messaging support is not available for billing inquiries. Recover your password or submit a form at AWS account support .

How do I sign in to the AWS Management Console?

You can sign in to the AWS Management Console using your AWS account root user credentials at If you’re signing in as an AWS Identity and Access Management (IAM) user, contact your account administrator for the specialized URL and account credentials to use.

What types of customer cases can I create in AWS support?

In the AWS Management Console, you can create three types of customer cases in AWS Support: Account and billing support cases are available to all AWS customers. You can get help with billing and account questions.

What can you do with the AWS support API?

You can use the AWS Support API to automate support case management and Trusted Advisor operations. Third-party software support – Help with Amazon Elastic Compute Cloud (Amazon EC2) instance operating systems and configuration. Also, help with the performance of the most popular third-party software components on AWS.

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