Jul 22, 2022 · NC Medicaid Contact Center - Provider and beneficiary information on Medicaid and NC Health Choice policies and procedures. Phone: 888-245-0179 Monday - Friday 8 a.m. - 5 p.m. Closed on State Holidays. Medicaid and NC Health Choice Claims and Billing. NCTracks Contact Center - Provider information for claims and billing. Phone: 800-688-6696
We can help you choose or change your health plan and primary care provider (PCP) Call us to get answers to your questions about NC Medicaid Managed Care. The call is toll free. We can speak with you in other languages. Phone: 1-833-870-5500 ( TTY: 711 or RelayNC.com)
NC Department of Health and Human Services 2001 Mail Service Center Raleigh, NC 27699-2000 Customer Service Center: 1-800-662-7030 For COVID-19 questions call 1-888-675-4567 Visit RelayNC for information about TTY services.
You can also contact the NC Medicaid Ombudsman if you have questions or problems your health plan or provider could not answer. Call 1-877-201-3750 or visit ncmedicaidombudsman.org. Update your mailing address and contact information. Make sure you do not miss any news about your Medicaid coverage.
Medicaid Medicaid Providers Members who are dealing with stress or anxiety can call our 24-Hour Behavioral Health Crisis Line at 1-833-207-4240 to speak with a trained professional. Overview & Resources WellCare of North Carolina partners with providers to develop and deliver high-quality, cost-effective health care solutions.