Net Promoter Score (NPS) Survey Template | Zoho Survey
Net Promoter Score is the (# of promoters - # of detractors)/100 = % NPS. For example, if out of 100 responses to your NPS survey, 50 are promoters,20 are detractors, and 30 are passives. The NPS will be (50 - 20)/100 = 30% for that particular survey.
DA: 70 PA: 72 MOZ Rank: 15