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Frequently Asked Questions

What is Pillow Pets?

Our mission at Pillow Pets is to bring endless smiles to children everywhere. Made of high quality, super soft plush, Pillow Pets are the most precious snuggle pals for you or your loved ones. "My grandson loved it. He is afraid of the dark so it is now his sleeping companion."

Can I use a gift card on my Pillow Pet?

We accept only United States based credit and debit cards, and Pay Pal. We do not accept credit card gift cards, such as Visa Gift Card. What is the best way to wash my Pillow Pet? Place the pillow in a white pillow case, tie off the ends, and wash in cold water on gentle cycle with mild detergent. Air dry.

Can You Wash Pillow Pets in the washing machine?

Place the pillow in a white pillow case, tie off the ends, and wash in cold water on gentle cycle with mild detergent. Air dry. DO NOT wash battery operated Pillow Pets products in your washing machine including but not limited to GlowPets and Sleeptime Lites.

How do I Clean my custompillow pets?

Pillow Pets are washer safe and super easy to clean. Just pop them in the washing machine, and they will be as good as new. It's not one of those regular pillows, it's a Pillow Pet!


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