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Frequently Asked Questions

How do I contact the senior health insurance program (ship)?

To contact SHIP, please call (800) 252-8966 or email [email protected] The Senior Health Insurance Program (SHIP), which is a free statewide health insurance counseling service for Medicare beneficiaries and their caregivers.

What is a Medicare ship program?

History SHIPs were created under the Omnibus Budget Reconciliation Act of 1990. This section of the law authorized the Centers for Medicare & Medicaid Services (CMS) to make grants to states to establish and maintain health insurance advisory service programs for Medicare beneficiaries.

How do I contact Medi Cal by phone?

(800) 541-5555 Medi-Cal Members and Providers: If you have a question, need help, or need to report a problem, please call (800) 541-5555 (outside of California, please call (916) ​636-1980) for our Telephone Service Center. DHCS' hours are Monday through Friday from 8 a.m. to 5 p.m., except holidays.

How do I contact the Medicare office?

For questions about your claims or other personal Medicare information, log into (or create) your secure Medicare account , or call us at 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048.


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