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Frequently Asked Questions

How can I use SurveyMonkey for free?

Sign up for a FREE SurveyMonkey account Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

How do I remove the SurveyMonkey branding from my Web Link?

If you wish to use a Web Link Collector but do not want the link to be public, consider password-protecting your survey. Depending on your plan, you can create a Custom URL Ending or use the White Label URL to remove SurveyMonkey branding from your web link.

How does the custom sender name & email work in SurveyMonkey?

Any emails sent or scheduled before the Custom Sender Name & Email was set up will send from the SurveyMonkey sender email address. When Custom Sender Name & Email is turned on, team members can choose to personalize it when choosing collector options for an email invitation.

How do I create a custom URL ending for my survey?

To create a Custom URL Ending: 1 Go to the Collect Responses section of your survey. 2 Click the Web Link or Social Media Collector you want to edit. 3 Click Customize to the right of the survey link. 4 Enter a Custom URL Ending (100 characters or less). 5 Click Save. More ...


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