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If you have a talent for hands-on problem solving, you can address customers’ technical issues to reconnect them with the Apple experience they love. Roles include Creative, Technical Specialist, and Genius. Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan.What are the best online jobs for virtual chat agents?
Many reputable companies offer online jobs for virtual chat agents. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. 1. Accolade Support Accolade Support hires customer service agents that work as independent contractors.What does an Apple support advisor do?
When people contact us for help, an Apple Support Advisor responds. You’ll be their human connection to Apple: friendly, thoughtful, and real. You’ll answer questions about our products and services, enriching customers’ lives by helping them access what they’ve come to love from Apple.Is an online chat job the same as a virtual assistant?
Online chat jobs aren’t exactly the same as being a virtual assistant. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders.