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If you have a talent for hands-on problem solving, you can address customers’ technical issues to reconnect them with the Apple experience they love. Roles include Creative, Technical Specialist, and Genius. Help manage Apple’s service and support products, including AppleCare+ and AppleCare Protection Plan.What are the best online jobs for virtual chat agents?
Many reputable companies offer online jobs for virtual chat agents. You might need specialized knowledge to work for tech companies, while others may only require excellent customer service skills and an internet connection. 1. Accolade Support Accolade Support hires customer service agents that work as independent contractors.Is an online chat job the same as a virtual assistant?
Online chat jobs aren’t exactly the same as being a virtual assistant. VAs can support a wide range of activities, but a VA might also do customer support like answering emails and fulfilling orders.How do I start my own Apple Support Team?
Find a team and begin your own story here. Create the online experiences that deliver Apple support to customers throughout the world. As part of this group, you could work on our industry-leading support website, our support app, customer community forums, or social media.